ISO 20700:2017 Guidelines for Management Consultancy Services
This important role of management consulting in a modern economy and society has been the arena of CMC-Global for more than 30 years.
As part of its role as the self-regulatory body of the management consulting profession, ICMCI took the lead in initiating the production of the ISO 20700:2017 standard. This initiative came from its values to promote innovation, differentiation, ethical behaviour, service excellence, and continued improvement, with the customer focus as the core, to enhance transparency and understanding between clients and management consultancy service providers.
The contributions of CMC Global lead to a modern standard that meets the requirements of clients as well as the management consulting industry by re-enforcing good consulting practices and ethical behavior among practitioners, while focusing on outcomes by defining state of the art successful assignments and accommodating the different cultures, size of projects, and approaches to consulting.
The focus on clients was with the purpose of providing them with a tool to assist in identifying and selecting professional providers that demonstrate good professional practices, as well as means to evaluate services received. This provides clients of management consultancy services with the assurance of professional behaviour and enhances trust that is based on a systematic scheme for consulting.
In order to provide practical and hands on support for management consultants in demonstrating their work according to the ISO 20700:2017, CMC-Global has also developed a self-declaration checklist to the ISO 20700:2017 Guidelines for management consultancy services.